Frequently Asked Questions

What Are Your Hours?

The Inn: 24/7 Concierge Service

The Spa at Southall: Fitness Center – Open 24/7 with keycard. Spa Facilities – 8:30am to 6pm. The first appointment each day is scheduled to begin at 9am with the final appointment beginning at 4:30pm.

Sojourner: Breakfast 7am – 10:30am | Lunch 11am – 4pm  |  Dinner 5pm – 10pm

The Farmstand: Wednesday’s – Sundays, 10am – 4pm


Do I Need a Reservation to Experience the Property?

Yes! Southall is open to anyone with an overnight, activity, dining, or spa reservation. The only exception is The Farmstand, which does not require a reservation. All activities open to non-resort guests can be found on our Community Page.


How Can I Make a Dinner Reservation?

Visit RESY, where you will be able to book tables for up to four guests. A waitlist is available if the date you’d like is fully committed. For larger parties, please call our main number 615.282.2000 and Press 2 for Dining. Our dining concierge is available Monday-Friday from 10am – 6pm.


How Can I Book a Spa Treatment?

To book, call our spa concierge at 615-721-7830. To view spa treatments and pricing, visit the Spa Page.


May I Bring my Dog?

Yes! There is a selection of pet-friendly rooms with a fee of $250 and a limit of one dog per room. Dogs are not allowed in dining spaces and must be leashed and accompanied by the owner at all times. If a dog is left in the room alone, a do not disturb sign must be placed on the door. Please give us a call for more information: 615-282-2000.


What is the Resort Fee, and What Does it Include?

For overnight guests, there is a $100 per night resort fee. This fee includes:

Valet parking

*Welcome to the Farm Tour

*Ask a Beekeeper – farm activity

*Morning yoga

*Morning sound bath

Access to nine hiking trails

Fishing equipment

Kayaks, canoes, and paddle boards

Outdoor Heated Pool

Cruiser bikes

24/7 fitness center

Daily newspapers

Nightly turndown service


*Included activities must still be booked through our Concierge.